Back in September 2018, the Peruvian National Institute for the Defence of Free Competition and Protection of Intellectual Property (INDECOPI) implemented the User Satisfaction Survey (USS) tool. This tool allows IPOs, which have a single, common approach to carry out surveys among participating IP offices. Used by the EU IPOs, this tool is now extended to non-EU IP offices. At the moment, there are seven non-EU IPOs that are using this tool: Bosnia and Herzegovina, Macedonia, India, Albania, Georgia, Serbia and Peru.
Source
EUIPO.
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